Riverlife Activity Bookings
All Riverlife Activity Bookings are non-refundable and must be paid for at the time of booking.

Changes to Bookings
For adventure activities after 6.00pm, adventure activities including food and beverage or adventure activities for private groups; booking times and dates may be changed up to 7 days prior to the date of the original booked activity. 

For adventure activities before 6.00pm (excluding private group’s bookings or bookings that include food and beverage) Booking times and dates may be changed up to 2 days prior to the date of the original booked activity. 

An administration fee of $5.00 per adventure activity for each person will be charged for all changes to bookings.

Age Restrictions
Participants must be 8 years of age or older to participate in Riverlife Adventure Activities.

Indemnity Forms
Before participating in any Riverlife activity, all participants must sign a Riverlife Indemnity Agreement Form personally or by an Agent or Guardian if the participant is under the age of 18 years.

Gift Certificates
Gift certificates are non-refundable and must be paid for at the time
of purchase.

Gift Certificates purchased from Riverlife, may be used for any adventure activity, subject to availability. No portion of the gift certificate is redeemable for cash.

Gift Certificate purchased from Riverlife, must be booked and taken within 6 months of the date of issue of the Gift Certificate.

Gift certificates may be picked up free of charge from Riverlife, alternatively a $3.00 postage fee is charged per package dispatched (Electronic gift certificates are sent via email free of charge).

Riverlife Venue Hire Bookings
All Riverlife Venue Hire Bookings are non refundable or transferable and must be paid for in full at the time of the booking.

Adverse Weather Conditions
Riverlife operates kayaking adventures in all weather conditions except during electrical storms and hail storms. All adventures may be cancelled during periods of heavy rain or adverse weather conditions.

On the rare occasion Riverlife needs to cancel a scheduled adventure, a new booking will be made or a voucher issued at
no cost.